Basic Care and Comfort NCLEX PN Questions Nursing Practice Question

On first meeting, a new nurse manager makes eye contact, smiles, initiates conversation about the previous work experience of nurses, and encourages active participation by nurses in the dialogue. Her behavior is an example of:

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Correct Answer: D

Rationale: The nurse manager’s behavior exemplifies assertiveness, as she confidently engages with her team through eye contact, smiles, and open dialogue. This approach fosters a welcoming environment, encouraging participation and collaboration.

Option A, aggressiveness, implies hostility or domination, which is not reflected in her friendly demeanor. Option B, passive aggressiveness, involves indirect resistance and avoidance, contrasting with her open communication style. Option C, passiveness, suggests a lack of engagement or initiative, which is not the case here. The manager’s proactive interaction clearly demonstrates assertiveness, promoting a positive team dynamic.