Certified Clinical Medical Assistant Exam Practice Question

Which of the following is a capability of the electronic health record software?

Correct Answer: D

Rationale: Electronic health record (EHR) software is designed to streamline patient management, and appointment reminders are a key feature that enhances patient engagement and adherence to care plans.

Option A, authorization approval, typically involves insurance processes and is not a primary function of EHR software. Option B, making a provisional diagnosis, requires clinical judgment and is performed by healthcare providers rather than software. Option C, contacting providers after hours, is generally managed through separate communication systems, not directly within EHR software. Thus, appointment reminders stand out as a direct capability of EHR systems.

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