Free Pennsylvania Real Estate Practice Exam Practice Question
The Pennsylvania Real Estate Commission has received a written complaint that a licensee is engaged in misconduct. The first step the Commission will usually take is to:
Correct Answer: B
Rationale: The Pennsylvania Real Estate Commission prioritizes a thorough investigation when a complaint is received. Ascertainment of facts is crucial to ensure a fair process, which may lead to a hearing if necessary. This approach allows for due diligence before any punitive actions are taken.
Option A is incorrect as suspending a license is a consequence that follows an investigation, not an initial step. Option C, serving a cease and desist order, is typically a response to immediate threats rather than the first action in an investigation. Option D, transferring the matter to civil authorities, is not standard practice without first conducting an internal review and determining the validity of the complaint.
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