Certified Clinical Medical Assistant Exam Practice Question
The partner of a patient comes into the office demanding to know what the patient was seen for and why they were charged for the visit. Which of the following is the way for the medical assistant to handle this situation when no medical records release authorization form is on file?
Correct Answer: A
Rationale: Option A is the appropriate response, as privacy regulations, such as HIPAA, protect patient information from being disclosed without explicit consent, regardless of the relationship to the patient.
Option B is incorrect because being the insurance subscriber does not grant automatic access to medical information without the patient's authorization.
Option C is misleading, as it provides specific details about the patient's visit, which cannot be shared without consent, potentially violating privacy laws.
Option D is also inappropriate, as proof of identity does not replace the need for a signed medical records release authorization from the patient.
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