Certified Clinical Medical Assistant Exam Practice Question
A medical assistant is submitting an urgent referral request to an insurance company for authorization. Which of the following describes how long the authorization process will take?
Correct Answer: A
Rationale: The authorization process for urgent referrals typically requires a quick response, often within 24 hours, to ensure timely patient care. Option B, 3 working days, is more applicable for non-urgent requests, while option D, 10 days, is too lengthy for urgent situations. Option C suggests immediate approval via phone, which may not be reliable as it often requires documentation and verification, making 24 hours the most accurate timeframe for urgent cases. Therefore, 24 hours is the standard expectation for urgent referral authorizations.
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