An AAMA certified medical assistant, specifically known as a Certified Medical Assistant (CMA), is a versatile healthcare professional who bridges the gap between clinical care and administrative management. According to the American Association of Medical Assistants (AAMA), these professionals are trained to operate in various healthcare settings, ranging from private practices to large hospital systems.
Their responsibilities are generally divided into two primary categories:
Clinical Duties
The clinical role focuses on direct patient care and supporting physicians during examinations.Tasks include:
- Patient Intake: Recording vital signs, such as blood pressure and heart rate, and documenting medical histories.
- Procedural Support: Assisting providers during physical exams and minor surgical procedures.
- Laboratory Work: Collecting and preparing laboratory specimens and performing basic "waived" diagnostic tests.
- Medication Administration: Administering medications and vaccinations as directed by a licensed provider.
- Patient Education: Explaining treatment plans, medications, and special diets to patients.
Administrative Duties
A CMA (AAMA) also ensures the front-office operations run efficiently. Administrative responsibilities involve:
- Patient Scheduling: Managing appointments and coordinating referrals to specialists.
- Medical Records: Maintaining electronic health records (EHR) and ensuring patient data is handled with strict confidentiality.
- Billing and Insurance: Handling medical coding, processing insurance claims, and managing practice finances.
- Communication: Acting as a liaison between the physician and other healthcare entities, such as pharmacies or laboratories.
By earning the AAMA certification, these assistants demonstrate a high standard of competence across both domains, ensuring that the healthcare facility remains organized while providing high-quality patient care.