Clinical Medical Assistant Certification Exam Practice Question
Which of the following is the most effective strategy for a medical assistant to ensure that a patient who has significant difficulty hearing understands Instructions?
Correct Answer: B
Rationale: Option B is the most effective strategy as it ensures clear communication by allowing the medical assistant to maintain eye contact, which is crucial for lip-reading and nonverbal cues. Asking the patient to repeat the instructions reinforces understanding.
Option A does not guarantee comprehension, as the patient may not know what to ask if they didn’t understand initially.
Option C, while better than A, may not provide optimal visibility for lip-reading, as sitting next to the patient can obstruct their view.
Option D could lead to miscommunication; speaking loudly does not address the potential for unclear articulation and may not help if the patient relies on visual cues.
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