Clinical Medical Assistant Certification Exam Practice Question

Correct Answer: C

Rationale: Effective communication with a non-English-speaking patient through a translator requires engaging directly with the translator, who acts as a bridge between the medical assistant and the patient. This approach ensures that the assistant's tone and body language are conveyed accurately.

Option A, providing written instructions, may not be effective if the patient cannot read the language. Option B, speaking directly to the patient, can create confusion if the patient doesn't understand the language being spoken. Option D, speaking loudly and slowly, does not aid comprehension and can be perceived as disrespectful. Lastly, option E, using correct medical terminology, may confuse the patient if they lack the necessary vocabulary, making clear communication difficult.