Clinical Medical Assistant Certification Exam Practice Question
A patient comes to the medical office for the evaluation of a work-related Injury. Which of the following Is the most appropriate first step for the medical assistant?
Correct Answer: E
Rationale: In evaluating a work-related injury, verifying the patient's employment is crucial as it establishes the context of the injury and determines the appropriate compensation process. This step ensures that the medical assistant has the necessary information to proceed with the claim correctly.
Options A, B, and C are inappropriate first steps because billing and confirming payment details should occur after understanding the patient's insurance and employment status. Option D, while relevant, is premature without verifying employment first, as it informs the insurance claim process. Therefore, confirming employment is the foundational step in managing work-related injuries.
Unlock All Questions
Subscribe to Premium for full access to all practice questions, detailed rationales, and performance tracking.
Subscribe Now