Certified Clinical Medical Assistant Exam Practice Question
A medical assistant is discussing risks and benefits of a new treatment with a patient. Which of the following actions should the assistant take to communicate effectively?
Correct Answer: A
Rationale: Effective communication with patients requires clarity and simplicity. Presenting information in short phrases (Option A) helps reduce confusion and ensures that patients can easily grasp the key points about risks and benefits.
Using medical terminology (Option B) may alienate patients who do not have a healthcare background, potentially leading to misunderstandings. Reviewing only the risks (Option C) provides an incomplete picture, which can hinder informed decision-making. Lastly, getting to the point quickly (Option D) may overlook the importance of thorough explanations, leaving patients with unanswered questions. Clear, concise communication fosters better understanding and engagement.
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