NCLEX PN Practice Test Practice Question
During the charge nurse's morning rounds, a client says, 'I hope you will take better care of me than the nurse I had last night.' What should be the charge nurse's initial response?
Correct Answer: B
Rationale: Asking for details (B) allows the charge nurse to understand the client's concerns and address specific issues. Apologizing (A) assumes fault, excusing the nurse (C) dismisses the concern, and reassurance (D) lacks follow-through without investigation.
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