Free NCLEX-PN Practice Questions Practice Question
An adult who is undergoing diagnostic tests to diagnose a possible malignancy angrily says to the nurse, 'You don't know anything. I want someone competent caring for me.' What is the best initial nursing response?
Correct Answer: B
Rationale: Option B effectively acknowledges the patient’s emotional distress and opens a channel for communication. By expressing empathy and a willingness to help, the nurse fosters trust and supports the patient during a challenging time.
Option A, while asserting competence, fails to validate the patient’s feelings and may escalate tension. Option C may come off as dismissive, as it shifts responsibility away from the nurse without addressing the patient's immediate concerns. Option D sets a boundary but does so in a confrontational manner, potentially alienating the patient further. Empathy and support are crucial in nursing care, especially in stressful situations.
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